Testimonial
Mark and Phill run Topline Benches, specialists in high-end solid surface and engineered stone benchtops for both residential and commercial markets. When they launched the business, they were hit hard by a recession and the fierce competition that came with it. Despite their exceptional workmanship and loyal clientele, they were caught in survival mode – working hard but without a clear plan for growth. With help from Oxygen8, Mark and Phill finally stepped back to work on the business. Together, they implemented new systems, developed a long-term strategy, and regained focus. The result? A thriving operation with a million-dollar turnover and a much healthier work-life balance.
When Mark and Phill connected with Oxygen8, they were exhausted from years of pushing through a tough economy without the tools or clarity to grow. They knew how to fabricate beautiful benchtops – but they needed a framework for scaling the business sustainably.
With a renewed focus, the team implemented long-term planning, introduced structured processes, and improved client and staff communication. Monthly turnover has now surpassed seven figures, and their reputation for reliability, honesty, and delivery continues to attract top-tier designers and joiners. Most importantly, Mark and Phill now sleep better at night – knowing the business is strong, profitable, and headed in the right direction.
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