Meet Our Team

Susan Cooney

Whangarei

Business Consultant in Whangarei, Northland

Real-World Experience, Real Business Impact

Susan brings real-world operational experience, having established successful businesses throughout her working career in New Zealand and abroad. Roles included consulting, operational management, marketing, training, and public speaking across corporate and SME environments.

Now based in Whangarei, Northland, her experience is helping business owners build far more successful businesses over time. Her work includes tailored business coaching, strategic insight, and practical support.

A Human Approach to Business Success

Susan understands the desire to be extraordinary-and the commitment it takes. She’s honed her consulting expertise at Oxygen8 and in her view:

“We’re not just business people, we’re in the people business.”

She explains,

“The most fundamental human values underpin successful businesses-values like trust, honesty, integrity and passion. Where I help is to ask the important questions and then listen really carefully to what business owners tell me.”

Proven Framework Backed by Experience

The Business Success Programme model provides a vital framework to assess every aspect of a business. As Susan puts it:

“I filter those findings through my nearly thirty years’ experience to work with owners to solve issues and fill the gaps.”

Inclusive and Personalised Support

When she says “work with owners”, Susan’s approach is deeply inclusive:

“Business owners are people first, and oftentimes my relationship with them blends mentorship, advisor, counsellor and provocateur. My role is to hold the business owner to account-but that accountability is all about their hopes, aspirations and dreams. The fact is, in the busy day to day, it’s easy to let go of the bigger vision.”

She continues,

“It’s that bigger vision why owners are in business. That’s where their personal and professional satisfaction can be found. It’s so important to hold that in mind, because it’s what gets you through the difficult times, it’s what will drive innovation, it’s where you ultimately build the real value in your business.”

Operational Clarity and Team Empowerment

That doesn’t mean she isn’t on top of the details. Susan notes,

“Operational needs are vital to any business. Policies and procedures need to be in place so your team can handle specific scenarios efficiently and effectively. A fully trained team represents the business well and ensures that consistency which builds trust-and that means more business.”

Ready to Clarify Your Vision?

So, the question has to be… are you clear about your business vision and how to get there?

Because Susan and the team at Oxygen8 can help. It starts with a free, one-hour consultation to see if we’d be the right fit for you.

Whether your business is in need of rescue, needs to improve or just needs to grow, our Business Success Programme will help you to achieve your goals.

Book a FREE Consultation