Testimonial
When Vivian Chen took over Studio Hound, she stepped into business ownership with no prior experience – just a deep passion for pet care and a leap of faith. The shop had no booking system, no client database, and everything was handwritten. It was stressful, unclear, and exhausting. Working with Susan at Oxygen8 gave Vivian the tools, structure, and personal support she needed to build a real business – from the ground up – with confidence, systems, and a clear direction.
Vivian knew how to care for dogs – but not how to manage staff, set up systems, or grow sustainably. Oxygen8 changed that. Together, they created documentation, implemented processes, and built out the foundation that Vivian could grow from.
Today, Studio Hound has three team members, a growing customer base, and strong systems in place. Sales and productivity have increased, and the work environment is calmer, more collaborative, and more enjoyable. With clear goals, a healthy culture, and less stress, Vivian now looks forward to each day – with confidence in both her team and herself.
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“Running a business with no experience was hard. Oxygen8 gave me confidence, direction, and made it all feel possible – and even enjoyable.”
Whether your business is in need of rescue, needs to improve or just needs to grow, our Business Success Programme will help you to achieve your goals.
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